Snapchat is the most popular social media app used to share short videos, pictures and to interact with your friends. This social media platform is largely used by most people from all over the world, which is why it is the latest target of hackers. So, if unfortunately your Snapchat account gets hacked, here you will find all the useful information to recover your account.
Scenario-1 If your Email or Phone Number has not been changed
Hackers have a tendency to change or delete the email address or phone number of the Snapchat account they hack; but if you act fast enough, you might get lucky and get your account back from hackers. So here are the steps to get started with:
- Open your Snapchat app
- Press ‘Login’
- Enter your Snapchat username or email then tap ‘Forgot your password?’
- You will have two options to reset your Snapchat password i.e. use Phone or Email depending on what information you have added to your account. You can choose anyone to change your password.
- You will be directed to a new page if you have selected where you must enter your email address and then press ‘Submit’.
- You will receive a link in your email; you have to click on it and on the link to proceed to change your password.
- If you want to use your phone number, enter it and then you will be asked to choose between ‘Send via Message’ and ‘Call me’, after which you will receive a code on your mobile device mine; Enter the same to change your Snapchat password.
Scenario-1 If your Email or Phone Number has been changed
If unfortunately, the email address or phone number in your Snapchat account has been changed or deleted by hackers, recovering it can be quite difficult, however, there is still an option that you can try.
- Go to https://support.snapchat.com/en-US
- From the left column, click ‘Safety’
- Then click ‘Report a safety concern’
- For the question ‘How can we help you’?, choose- ‘I can’t access my account’
- And then the saying ‘Oh no! Tell us more…, select- ‘I think my account has been hacked’
- You will then see a form where you have to fill in certain information such as your Snapchat username, the email address you used to create your Snapchat account, your mobile phone number, and then enter details of the problem you are facing
- After completing the form, click ‘Submit’
- After that, you just need to wait for Snapchat’s response on the next instructions.
These are the two ways you can use to recover your hacked Snapchat account.
Also Read– Verified on Snapchat
Categories: How to
Source: vothisaucamau.edu.vn